See more FAQs

In which languages can I use Nemoz App?

I lost my password.

Nemoz is showing incorrect lyrics/information

I don't get the answer for 1:1 inquiry.

I want to know the opening hours of the Customer Service.

I want to delete my account.

I have a problem using Nemoz App.

I can't play videos on Nemoz App.

I can's play music on Nemoz App.

I keep getting pop-up messages while trying to activate the album on my account.

I have suggestions on the service!

I want my beloved contents to be released as a Nemo Album!

I want to save the photos on the GALLERY to my smartphone.

Can I use Nemoz only on one device?

Can I log in with the same account details when I change the device?

Can I reactivate the album on another account?

I can’t activate Nemo Card on my account.

What is a 'Nemo Album'?

Do I need mobile data or WiFi connection to use Nemoz App?

Another app pops up when I tag Nemo Card on the back of my smartphone!